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Policy Privacy

Privacy and security

tixPRO is committed to protecting the information transmitted via the Internet and respecting the privacy of any personal information and to controlling strictly how personal information is used and released.  This Privacy Statement is about the tixPRO privacy policy.  When using the tixPRO web site, you indicate to be bound by the terms of the terms and conditions of this Privacy and Security Statement.

Information collected by tixPRO about its clients

When you purchase products, you must supply your name, address, email address to tixPRO and, upon your approval, some other specific information.

The information pertaining to you collected by tixPRO are used to offer you customized and improved services when you visit  This information includes the following:

Information supplied by you: All the information entered by you on our web site or supplied in any other way is collected and stored.  You have the choice to not provide certain information, but doing so may prevent you from benefiting from some of our services.  We use the data that are collected specifically to respond to your requests, to prepare personalized buying suggestions for you, enhance our boutique and to contact you.

Information collected automatically: We collect and save some information each time you contact us.  For instance, like many other web sites, we use cookies to collect some information when your browser is connecting to

Disclosure of collected information

tixPRO does not disclose any information that is collected to external third parties to the site without your prior consent.  The information that is collected is only visible to and used by the online ticketing site of

This information makes it possible for tixPRO to open an account under your name, to process your order, to contact you, to customize its relationship with you and upon your approval, to send you customized information about the website and its products.  tixPRO would like to specify that its advertisers never have access to confidential information pertaining to you.  In addition, tixPRO does not sell lists of users.  You always have the option to request to not receive information concerning, its products just by indicating so in the My Profile section of your account.

Only employees and duly authorized representatives of tixPRO have access to your file, and exclusively while exercising their duties. 

tixPRO may transmit the names and addresses of its clients to well known companies which products might be interesting for you.  If you do not wish to receive information or offers from companies, please indicate this by ticking the appropriate box when you order.  You may modify your selection by contacting the Client services.


tixPRO has adopted the most up-to-date technology to protect against loss or unauthorized use of supplied private information under our control, including your credit card information. servers use the latest Secure Socket Layer (SSL) technology (SSL encryptions 128 bits) that allows for highly secure data transmission like the one used by the major Canadian banks.

All your personal data are SSL encrypted at the time of input, which makes them unreadable while they are transferred over Internet.  No information related to the order, including your name, address and credit card number is circulating freely on Internet.

Moreover, servers are protected by a firewall. further pledges to regularly update its technology and equipment in order to allow client transactions to remain secure at all times.  Despite all precautions, however, no security system can attain perfection: there is always an element of risk involved when sensitive information is transmitted to cannot accept any responsibility whatsoever in the event that such sensitive or personal information unintentionally falls into the hands of a third-party, without your consent, and despite our efforts to protect your privacy.  The preceding excludes an act of negligence on the part of  Please note that, for your protection, the credit card information you send us over the Internet is not stored on servers used by  If you have a concern regarding the use of your credit card over the Internet, tixPRO encourages you to submit your order by phone and to speak directly to one of our representatives.

tixPRO reserves the right to make changes to the present policies at any time.  tixPRO reserves also the right to exchange any personal information where required by law or in order to protect our property rights or those of our users, sponsors, advertisers or suppliers.

Use of cookies

A «cookie» is a small text file that is created by certain Web sites and stored on a Web user's hard drive.  Essentially, cookies are harmless files over which you have full control.  tixPRO uses cookies to monitor traffic, to transmit highly useful information to its Marketing services and to offer personalized services about the website.  This technology does not allow tixPRO to access unauthorized information about your situation.

Control of personal information

You may validate or modify your personal information at all times via the My Account page.  You may also contact the Clients services of tixPRO directly to do so.  If you want to close your account, you must contact with the Client services of directly.

Protection of children and teens on the Internet


Children and teenagers are increasingly using the Internet and discovering its many advantages.  However, as is the case in many other environments, their greater vulnerability may be targeted for crime and exploitation.  This is why we urge you to monitor the Internet use of your children and teenagers and provide them with advice on security and recommendations based on common sense.  Such measures will often prevent your children and teenagers from being exposed to offensive content, or from becoming victims of harassment or other criminal acts.  To reduce these risks, as a parent, you should exercise a reasonable amount of supervision of Internet use by your children and teenagers.  They should be told to never give out their personal information, such as their name, address or phone number, on any Internet forum.  It is also important that children and teenagers be encouraged to share their concerns with you in the event that they receive disturbing or provocative messages.  These recommendations will help your children and teenagers surf the Internet in an informed fashion and allow you to ensure that they fully benefit from the learning and development possibilities that exist online.

Network security and effectiveness

tixPRO does not guarantee total effectiveness or security.  It is possible that a computer pirate may succeed in penetrating the site.  In light of this, BEFORE YOU USE YOUR IDENTITY TO BROWSE AND/OR CARRY OUT TRANSACTIONS on, it is important to understand that it is always possible that a poorly intentioned individual may access the servers and use specific personal information left by members for its own purposes.  UNDER NO CIRCUMSTANCES can or any of its administrators be held responsible for acts of computer piracy or held liable for any damage or loss that may be caused to a member of  The site may suffer occasional outages, and programming errors may be caused by updates or events that are beyond the control of the administrators.  In order for you to carry out your purchases online, you may verify whether you are in secure mode by ensuring that the URL link (Web address) begins with https:// instead of by http://The icon represented by a padlock on your navigation screen will confirm that you are in secure mode.

Third-party Web Links

The web site features hyperlinks to other independently run Web sites.  By clicking on these links, you will, in fact, be exiting the site.  Any personal information that you supply to these third-party Web sites are subject to the privacy protection policies of the aforementioned sites.  We recommend that you pay close attention to the privacy policies in effect on these sites.

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